Terms & Conditions
General statement
Cellar Door Media fully respects your right to privacy, and will not collect any personal information about you on this website without your clear permission. Any personal information, which you volunteer to Cellar Door Media, will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Acts, 1988 & 2003.
Collection and use of personal information
Cellar Door Media does not collect any personal data about you on this website, apart from information which you volunteer (for example by e-mailing us). Any information, which you provide in this way, is not made available to any third parties, and is used by Cellar Door Media only in line with the purpose for which you provided it.
Collection and use of technical information
This website does not use cookies, apart from temporary "session" cookies which enable a visitor's web browser to remember which pages on this website have already been visited. Visitors can use this website with no loss of functionality if cookies are disabled from the web browser.
Technical details in connection with visits to this website are logged by our internet service provider for our statistical purposes. No information is collected that could be used by us to identify website visitors. The technical details logged are confined to the following items:
The IP address of the visitor's web server
The top-level domain name used (for example .ie, .com, .org, .net)
The previous website address from which the visitor reached us, including any search terms used Google Analytics which shows the traffic of visitors around this web site (for example pages accessed and documents downloaded)
The type of web browser used by the website visitor.
cellar door media will make no attempt to identify individual visitors, or to associate the technical details listed above with any individual. It is the policy of Cellar Door Media never to disclose such technical information in respect of individual website visitors to any third party (apart from our internet service provider, which records such data on our behalf and which is bound by confidentiality provisions in this regard), unless obliged to disclose such information by a rule of law. The technical information will be used only by Cellar Door Media, and only for statistical and other administrative purposes. You should note that technical details, which we cannot associate with any identifiable individual, do not constitute "personal data" for the purposes of the Data Protection Acts, 1988 & 2003.
Glossary of technical terms used
Web browser
The piece of software you use to read web pages. Examples are Microsoft Internet Explorer, Netscape Navigator and Opera.
IP address
The identifying details for your computer (or your internet company's computer), expressed in "internet protocol" code (for example 192.168.72.34). Every computer connected to the web has a unique IP address, although the address may not be the same every time a connection is made.
Cookies
Small pieces of information, stored in simple text files, placed on your computer by a web site. Cookies can be read by the web site on your subsequent visits. The information stored in a cookie may relate to your browsing habits on the web page, or a unique identification number so that the web site can "remember" you on your return visit. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the web site.
Refund Policy
Template & Contributions Refund Policy
Since our online store is offering non-tangible irrevocable goods and services we do not issue refunds after the product has been downloaded and/or installed. You are responsible for understanding this upon purchasing any web design service, template or template installation from Cellar Door Media. We only make exceptions with this rule when the product appears to be not-as-described on a case by case basis in agreement of the parties concerned. That specifically refers to an incorrect download link being sent to a customer, in which case we will gladly rectify the situation by sending the correct link. The deadline for any exchange is 24 hours after the download issue date.
We do not under any circumstances issue refunds for our installation service. This is non-refundable since it is not returnable. You are responsible for understanding this before you complete your purchase for our installation service.
Most of our ecommerce templates are designed for the Oscommerce MS2 release. There are several different versions of osCommerce scripts (Creloaded, ZenCart) available on the internet, all our scripts are designed to work with a clean install of osCommerce MS2 (http://www.oscommerce.com/) unless specified in the actual information page. Some of our products contain only the template graphics and some include the php coding and template images. Please be aware of this before ordering, as refunds will not be issued.
Web Hosting Plans - Refund Policy
All web hosting plans are fully controlled by Cellar Door Media, therefore, we can offer a full 30 day money back guarantee on this service. The only exception to this is where a domain name has to be purchased, we cannot refund the costs of domain names, as we use an external service for this procedure. On the event of a refund claim, we will refund the monies due minus the domain name charge (if applicable) and forward the domain name details to the email used for purchasing. It will then be your responsibility to transfer the domain name to another web hosting company.
SSL Certificates - Refund Policy
All SSL certificates are either purchased via RapidSSL or Geotrust directly by ourselves, both companies offer a full seven day refund policy, from the date we order the certificate. If you experience any problems with the certificate, please get in contact with as soon as possible. After the seven days, no refund can be issued. All certificates are for 12 months, after which the certificate will have to be renewed. We cannot guarantee the same price for the certificate renewal as the prices are not controlled by ourselves, but by RapidSSL and Geotrust, please be aware of this when ordering.
If you are interested in any of the services we offer please feel free to Contact Us for a quote or consultation.

